Find your bus in seconds.
No app needed.
Live arrival countdowns sent straight to your phone. Text or call anytime — 100% free, no app download needed.
How It Works in Your Hands
Test any transit scenario below to see how our assistant provides instant, effortless bus and ART rapid transit arrivals.
How Riders Experience MetroSMS
No app store accounts. No passwords to remember. No 150MB mobile apps consuming storage and mobile data.
Text Your Location
Send any transit intersection, bus stop code, or station name to our official hotline: (505) 448-8007.
Get Live Countdowns
Within 1.8 seconds, receive exact real-time arrival times, route numbers, line directions, and accessibility information.
Set Departure Alarms
Reply "Remind me in 8 min" to receive an automatic text when it is time to step out to the stop or platform.
Save Favorite Stops
Text "SAVE HOME Central & Yale" to bookmark your daily stop. Text "HOME" anytime for 1-word arrivals.
Why SMS Wins for Public Transit
Comparing MetroSMS against legacy mobile apps and traditional 311 automated hotlines.
| Capability | MetroSMS™ | Transit Apps | 311 Hotline |
|---|---|---|---|
| App Download Required? | NO (0 MB) | YES (150MB+) | NO |
| Requires Active Cellular Data? | NO (Plain Carrier SMS) | YES (Continuous data) | NO |
| Time to Arrival Countdown | 1 - 2 Seconds | 15 - 30 Seconds | 2 - 5 Minutes |
| Works on Basic / Flip Phones? | YES (100% Universal) | NO | YES |
| Battery & CPU Consumption | Near 0% | High (GPS & Maps) | Low |
| Proactive Departure Alarms | Automated SMS Wake-Up | App Push Only | None |
Text or Call for Live Arrivals
Official 24/7 phone line providing instant bus and rapid transit arrival times.
Regional Bus & Rapid Transit
1,750+ Stops • 22 Routes • Rapid Transit Corridors
Call (505) 448-8007 for Spoken Arrival Times
Prefer to call? Dial (505) 448-8007 anytime. Hear upcoming bus countdowns spoken clearly in English or Spanish, with zero menus or hold time.
Want Transit Telephony for Your Fleet?
Cut routine dispatch calls by 70% and provide instant bus arrival times with zero roadside hardware and zero app downloads. Powered by Beverage Technologies. From $99/mo for community routes to $2,499/mo for The Complete Bundle featuring MetroSMS™, MetroVoice™, and MetroLive™.
Frequently Asked Questions
Everything you need to know about using MetroSMS as a rider, transit agency, or local sponsor.
Does MetroSMS charge any fees to riders?
No! MetroSMS is 100% free for all transit riders. Standard text messaging rates from your wireless carrier apply just like texting a friend. There are zero subscriptions, app charges, or premium SMS fees.
How do I search for transit arrival times?
Text any street intersection (e.g. Central & Yale), 4-digit bus stop ID (e.g. 1081), route number (e.g. Route 66), or ART transit hub (e.g. ATC) to our official phone number (505) 448-8007.
How do proactive departure alarms work?
After receiving an arrival countdown, reply with "remind me in 8 mins" or "alarm 5m". Our background scheduler will automatically send you an SMS wake-up alert before your bus departs.
Is my phone number shared or sold to marketers?
Never. In accordance with our strict Privacy Policy and carrier rules, mobile phone numbers used for transit communications will NEVER be sold, rented, leased, or shared with third parties for marketing under any circumstances.
Can I opt out or stop receiving text messages?
Yes, at any time. Simply text STOP, UNSUBSCRIBE, or QUIT to any of our numbers to immediately revoke messaging. Text START to reactivate.